Contact Us

Have a question, feedback, or want to partner with us? We'd love to hear from you. We respond to most inquiries within 24 hours, faster during business hours.

General Support

Booking questions, account help, technical issues, feature requests.

hello@stayinvaranasi.com

Response time: within 24 hours

List Your Property

Want to list your hotel or homestay? Setup takes less than 10 minutes — and it's free.

Create a free host account

Office Location

We're based in the spiritual heart of India.

Varanasi, Uttar Pradesh 221001
India

Partnerships & Press

Tour operators, travel writers, and corporate booking partners — let's talk.

hello@stayinvaranasi.com

Before you email us

Many questions are answered on these pages — please check first:

FAQ

How to find rooms, list properties, and use the platform

Cancellation Policy

How cancellations and refunds work

Terms of Service

Platform rules and host/guest responsibilities

Privacy Policy

How we collect, use, and protect your data

Response times

  • General support: within 24 hours (often same-day)
  • Listing approval: within 24-48 hours after submission
  • Booking dispute: within 3 business days
  • Partnerships: within 5 business days

All times are India Standard Time (IST). Email is the fastest way to reach us — we don't currently offer phone support.